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Managing and Using Information Systems

Managing and Using Information Systems

Managing and Using Information Systems:

A Strategic Approach – Sixth Edition

Keri Pearlson, Carol Saunders, and Dennis Galletta

© Copyright 2016 John Wiley & Sons, Inc.

Chapter 11 Project Management

Rural Payments Agency Case

• What were the recurring problems with the RPA’s Single Payment Scheme project between 2006 and 2014?

• What system was rolled out in 2015 to solve the problems? How did it solve the problems?

• What problems occurred in 2015? What was the solution?

• What were the causes of the problems?

© 2016 John Wi ley & Sons, Inc. 3

Failed IS Projects

• Standish Group found that: • 67% of all software projects are “challenged!”

• Late, or • Over budget, or • Don’t perform

• Even one failure could endanger a firm!

© 2016 John Wi ley & Sons, Inc. 4

Definition of “Project”

• “[A] project is a temporary endeavor undertaken to create a unique product or service.”

• Temporary—every project has a definite beginning and a definite end.

• Unique—the product or service is different in some distinguishing way from all similar products or services.”

• -Project Management Institute (1996)

© 2016 John Wi ley & Sons, Inc. 5

Project vs Operations

Characteristics Operations Projects

Purpose Sustain the firm Reach a goal

When to change When operations no longer serve the goalsPlease take a moment to share your thoughts, ideas, comments and / or questions concerning Week 11s lecture and topic.
Read chapter 11.
· APA format 300 words and 2 resources above 2015 year.
No plagiarism
· Write 50 words discussing any topic from chapter 11

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