INTRODUCTION TO LEADERSHIP264
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Visit edge.sagepub.com/northouseintro4e for a downloadable version of this questionnaire.
11.2 Conflict Style Questionnaire
Purpose
1. To identify your conflict style
2. To examine how your conflict style varies in different contexts or relationships
Directions
1. Think of two different situations (A and B) where you have a conflict, a disagreement, an argument, or a disap-
pointment with someone, such as a roommate or a work associate. Write the name of the person for each situa-
tion below.
2. According to the scale below, fill in your scores for Situation A and Situation B. For each question, you will have
two scores. For example, on Question 1 the scoring might look like this: 1. 2 | 4
3. Write the name of each person for the two situations here:
Person A ______________________________ Person B _______________________________
1 = never 2 = seldom 3 = sometimes 4 = often 5 = always
Person A Person B
1. _____|____ I avoid being put on the spot; I keep conflicts to myself.
2. _____|____ I use my influence to get my ideas accepted.
3. _____|____ I usually try to split the difference in order to resolve an issue.
4. _____|____ I generally try to satisfy the others needs.
5. _____|____ I try to investigate an issue to find a solution acceptable to both of us.
6. _____|____ I usually avoid open discussion of my differences with the other.
7. _____|____ I use my authority to make a decision in my favor.
8. _____|____ I try to find a middle course to resolve an impasse.
9. _____|____ I usually accommodate the others wishes.
10. _____|____ I try to integrate my ideas with the others to come up with a decision jointly.
11. _____|____ I try to stay away from disagreement with the other.
12. _____|____ I use my expertise to make a decision that favors me.
13. _____|____ I propose a middle ground for breaking deadlocks.
14. _____|____ I give in to the others wishes.
15. _____|____ I try to work with the other to find solutions that satisfy both our expectations.Once you completed your Chapter 11 questionnaire,
-discuss your personal conflict style
-how you might make some improvements or modifications to become strong at conflict management.
-How does your conflict style affect your leadership potential?
-How could you improve this with regard to your leadership attributes?
!!!Each post should be at least3 paragraphs in length.!!!
Make a connection to the readings for the week (use the terminology from the assigned chapters)PLEASE READ CHAPTER 11
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