Groups & Teams Increasing Cooperation, Reducing Conflict

Chapter 13

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Major Questions You Should Be Able to Answer

13.1 How is one collection of workers different from any other?

13.2 How does a group evolve into a team?

13.3 How can I as a manager build an effective team?

13.4 Since conflict is a part of life, what should a manager know about it in order to deal successfully with it?

13-2

The Challenge of Managing Virtual Teams

Take baby steps and manage by results

State expectations

Write it down

Communicate, but be considerate

Be aware of cultural differences

Meet regularly

13-3

Why Teamwork is Important

13-4

Table 13.1

Groups & Teams

Group

two or more freely acting individuals who share norms, share goals, and have a common identityCan base the scenario on an office experience.
For Assignment 6, please write a one to two page paper about a time that you participated in a work team to accomplish a complex task.
What were the objectives of the team?
How did the team form?
What experiences did the team have as they interacted? (be sure to use terms and concepts from the reading)
Was this a good or bad experience ? Why? (be sure to use terms and concepts from the reading)
Be sure to use terms and concepts from Chapter 13 throughout your paper in a way that demonstrates your knowledge of those terms and concepts.
Conclude your paper with a paragraph explaining your thoughts about the use of teams in the workplace.
Please write about your own experiences as this paper will be submitted through a plagiarism checker.

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