Question 1: Explain why successful companies become less successful over time.

Question 2: Describe the difference between tactical diagnosis and strategic diagnosis and provide an example of a specific tactical diagnostic process and a strategic diagnostic process to illustrate your comparison.

Question 3: Explain how the STAR model diagnose gaps limiting the effective of the organization. In other words, how is this model used to diagnose and inform decisions for improvement? In other words, how the STAR model is used as a strategic diagnostic model.

Question 4: Explain why people resist change and what you can do to increase commitment when introducing change.

Question 5: Create your own organizational change model using elements from different change models covered in class or the readings. (you need to blend several different models into one approach, not list the steps in a single model). Your answer could take the form of a series of suggested steps (sequence is important) with a brief rationale for why you are recommending the action. Be sure to identify the specific change model (e.g., Kotter) in each step.