Chapter 10 Intercultural Conflict
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Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
FLAN 3440
Definition of Intercultural Conflict
The implicit or explicit emotional struggle between persons of different cultural communities over perceived or actual incompatibility of cultural ideologies and values, situational norms, goals, face-orientations, scarce resources, styles/processes, and/or outcomes in a face-to-face (or mediated) context within a sociohistorical embedded system.
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Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
Kims Model of Intercultural Conflict
Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
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A Culture-Based Social Ecological Conflict Model
Layers: macro, exo, meso, and micro
Highlights
primary orientation factors
situational appraisals
conflict processes
conflict competence
Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
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A Culture-Based Social Ecological Conflict Model
Includes conflict competence criteria and outcomes
effectiveness/appropriateness
productivity/satisfaction
principled ethics.
Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
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Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
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Intercultural Dialogue, Conflict Resolution & a Culture of Peace
To build and maintain peace, we must learn productive ways to handle disagreements, and we must develop norms, mechanisms, and institutions that will guide us toward resolving divisive issues without violence. A central means through which such actions can unfold is dialogue.
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Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
Dialoguing makes sustained contact necessary
Conflicting parties must come together and interact in dialogue
Understanding of the others point of view becomes possible through dialogue
Listening to one another can lead to respect for each other
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Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
Intercultural Dialogue, Conflict Resolution & a Culture of Peace
Neuliep, Intercultural Communication, 7e. © SAGE Publications, 2018.
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SOURCE: This discussion of the model is based entirely on Broome, B. J. (2013). Building Cultures of Peace: The Role of Intergroup Dialogue. In J. G. Oetzel & S. Ting-Toomey (Eds.), The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice (pp. 37373761). Thousand Oaks, CA: SAGE.by using the powerpoint
For the reflections, pick a concept or two from the chapter of your choice (e.g. muted group from chapter 3) explain the concept in a couple of sentences then state your experience, concrete examples from your life or others that you witnessed, explain how the concept explains what you experienced and how does knowing and understanding this concept would have made a difference on your experience if any (e.g. increased understanding, reduced weirdness, improved communication”¦etc.) personal experience connected to it
Two pages , double spaced
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