Before you begin developing your presentation, review your work products from Projects 1 & 2. As you do so, identify the most likely or most significant barriers to success (factors which increase the risk of failure). These can include barriers arising from external factors as well as issues arising from internal company sources. Consider culture and organizational conflict as well as legal and regulatory issues. For each factor, identify a countermeasure or compensatory action which the company could take to reduce the risk of failure. Select the five most significant barriers to success from your analysis. You will include these in your presentation slides.

Develop Your Presentation:
Using your prior work (Projects 1 & 2), develop a high-level summary presentation of your Cybersecurity Strategy and the Implementation Plan. You will need between 20-30 slides to fully address the requirements listed below; this slide count includes the slides for titles, section titles, and references. Remember to include speaker notes for the agenda slide, section title slides, and content slides. Your notes should be at least 20 words / one paragraph but no longer than 150 words / 3 paragraphs per slide.

Your presentation must include the following:

· Title Slide with title, your name, the date, and this course

· Agenda Slide

· Overview of the M&A effort (multiple slides – use the assignment overviews / background sections to put together a summary that answers: who, what, where, why, how)

· Section Title Slide: Cybersecurity Strategy

· Content Slides: provide a summary of your proposed Cybersecurity Strategy (Project 1)

· Section Title Slide: Cybersecurity Implementation Plan

· Content Slides: provide a summary of your proposed Cybersecurity Implementation Plan

· Section Title Slide: Barriers to Success

· Content Slides: five separate slides – one for each factor (identify each barrier to success and provide a recommended countermeasure or compensating action that the company could implement to reduce the risk of failure). This section will expand upon your “barriers to success” as discussed in Project #2.

· Section Title Slide: Summary & Recommendations

· Content Slide: present a recommendation that the strategy & implementation plan be approved by the Board of Directors for adoption and implementation by the company. Include 5 major business benefits of adoption and implementation. This may be new content (not previously included in projects 1 & 2).

· Section Title Slide: References

· Content Slides(s) that include reference list entries for your resources. Do not cite your own work for Projects 1 & 2.

Putting It All Together
MS Power Point .pptx format is the preferred delivery format; this application can be accessed via the Web or downloaded from UMGC under the university’s enterprise license for student use of Office 365. For more information see: https://www.umgc.edu/help/help-article-base.html?knowledgeArticleId=kA00W000000sZpeSAE&articleType=FAQ_IT__kav

If you are unable to use Power Point, you may use another presentation application to create your slides and speaker notes. After you have done so, print your presentation slides to PDF and deliver the assignment as a PDF document. If you deliver as PDF, you must make sure that your speaker notes are visible and accompany each slide.

Additional Information
1. Consult the grading rubric for specific content and formatting requirements for this assignment.

2. Your presentation should be professional in appearance with consistent use of fonts, font sizes, margins, etc.

3. You must include a title slide with the assignment title, your name, and the due date. Your reference list must be on a separate slide at the end of your file.

4. You are expected to write grammatically correct English in every assignment that you submit for grading. Do not turn in any work without (a) using spell check, (b) using grammar check, (c) verifying that your punctuation is correct and (d) reviewing your work for correct word usage and correctly structured sentences and paragraphs.

5. You are expected to credit your sources using in-text citations and reference list entries. Both your citations and your reference list entries must follow a consistent citation style (APA, MLA, etc.). To reduce visual clutter, you may put citations for sources into footnotes at the bottom of your slides (instead of putting citations at the ends of bullet points).

The post CSIA 485: Practical Applications in Cybersecurity Management & Policy Project #3: Presentation for Board of Directors appeared first on Homework Free Org.

As a consultant to, or manager of, an IT unit within your selected organization, you must be keenly aware of challenges facing your selected organization. This assignment asks you to identify, intellectually discuss, and broadly report on at least two of the most important (in your view) strategic issues faced by your selected organization. In particular, note how these issues have influenced the organization you are considering. Why has the consideration of them positively affected that organization? Conversely, what have been the negative effects on the organization because of not considering them? Make sure you relate the issues and concerns you discuss to IT Governance. Additionally, if failure to properly consider an IT Governance issue has caused the organization problems, how would you alter the IT Strategy? Alternately, if the Governance Issues have aided the organization, what more might you recommend doing? Please provide some detail/examples as you write this paper.

Your paper’s title might be: Considering the Strategic Issues: Their Impact on IT Governance.

SLP Assignment Expectations

Upload your 4- to 5-page paper to the SLP 2 Dropbox once it is completed.

Follow the number of pages required in the assignment excluding cover page and references. Each page should have about 300 words.

Your assignment will be graded according to the MSITM SLP Grading Rubric.

Module 2 – Resources

Architecting the IT Governance Plan

Required Reading

Use How to find resources in Skillsoft to access material in Skillsoft.

Required Reading

IT Governance Plan

ITIL® 4 Foundation: Introduction. Available in the Trident Online Library in Skillsoft.

Modern Data Management: Data Governance. Available in the Trident Online Library in Skillsoft.

ITIL

TestPrep ITIL 4 Foundation. Available in the Trident Online Library in Skillsoft.

Go to Library Access in Additional Library Resources, select Skillsoft Books. In the search box enter TestPrep ITIL 4 Foundation, select the Courses tab, then select TestPrep ITIL 4 Foundation.

Securing the Enterprise

Securing Against Threats, Securing for Enterprise, and Jailbreaking Devices. Available in the Trident Online Library in Skillsoft.

Business Continuity and Disaster Recovery

CISSP 2021: Business Continuity Planning. Available in the Trident Online Library in Skillsoft.

Backup & Recovery: Business Continuity & Disaster Recovery. Available in the Trident Online Library in Skillsoft.

Data Governance

Modern Data Management: Data Quality Management. Available in the Trident Online Library in Skillsoft.

Data Access & Governance Policies: Data Classification, Encryption, and Monitoring. Available in the Trident Online Library in Skillsoft.

Cybersecurity

Mitigating Security Risks: Cyber Security Risks. Available in the Trident Online Library in Skillsoft.

An Executive’s Guide to Security: Understanding Security Threats. Available in the Trident Online Library in Skillsoft.

Mitigating Security Risks: Maintaining a Secure Workplace. Available in the Trident Online Library in Skillsoft.

Optional Reading

Mitre. (n.d.). IT governance . https://www.mitre.org/publications/systems-engineering-guide/enterprise-engineering/enterprise-planning-and-management/it-governance

Chapters 1-12, in:

Axelos. (2020). ITIL 4: Digital and IT Strategy. TSO. Available in the Trident Online Library (Skillsoft Books).

Chapters 1-10, in:

Smallwood, R. F. (2020). Information governance: Concepts, strategies and best practices. Wiley & Sons. Available in the Trident Online Library (Skillsoft Books).

Please note that this link will open in a new window and may require activation of a LinkedIn account on the first attempt. Trident students may use their student email address to access this free subscription to LinkedIn Learning as a part of this course.

Getting Started with Network Administration – LinkedIn Learning

The post Module 2 – SLP Architecting the IT Governance Plan appeared first on Homework Free Org.

Assignment Overview

The Capstone course is a summary of your learning from all previous MSITM coursework. Thus, it has some suggested recent materials in IT governance along with writing/Capstone Case guides, or other materials directly provided by your professor. Your course resources are the readings, background information, and other learning from your overall program. In addition, you are free to integrate such relevant information as you may additionally find through your own preparation. The readings from core courses in MSITM are under Optional Reading. A limited number of background readings will also be made available within this course for your review as interested.

Case Assignment

For this module, you will continue your description and assessment of your chosen organization. Please address the following important descriptive and analytic questions, providing enough information to assure clarity:

· Based on the background readings and your own research, elaborate on unique principles that organizations can use to foster success through their IT Governance Plan.

· Address a plan the organization might use to foster organizational improvement and positively leverage its future in the IT Governance Plan. Be specific with your ideas and examples.

Your focus must be principally on IT/ITM-related elements of your topic organization as you review/integrate GST principles and concerns into your IT Governance Plan.

Assignment Expectations

In all of this, you will need to reflect on your description and analysis (and perhaps adjust it accordingly) to ensure that you are able to integrate insight and learning from previous classes (and other sources as fits the circumstances). This means you must use at least five contiguous academically sound citations and later full references. Use enough concurrent discussion so that the purpose of each citation is apparent to the reader. This paper is incomplete without five academically sound references. Relevant magazine articles from such sources as CIO are acceptable. Make sure to use illustrations and examples from your topic organization.

You will be assessed on the appropriateness and completeness of the detail you provide regarding your selected organization, your use of citations and references as noted above, and your intellectual insight into topically important issues. You will also be assessed on how well you adhere to the specific Capstone Case Guidelines provided to you.

This is a draft, so if you need to make educated guesses at this stage, that is fine for now. Your paper should be at least four, if not more, double-spaced pages when finished. The issue in these case papers is not brevity; rather it is insight and completeness in dealing with the topic(s).

Note that you are expected to use correct grammar, spelling, and English vocabulary. Check your paper for missing or inappropriately used words. If in doubt, check the dictionary and not ‘spell check.’ Consider that this paper, and all others, will be reviewed by the CIO and/or your commanding officer. In this light, it is strongly suggested that you ask a trusted colleague to review and edit each of your papers. Papers which do not meet these guidelines will be returned to you.

Post your paper once it is completed.

Module 2 – Resources

Architecting the IT Governance Plan

Required Reading

Use How to find resources in Skillsoft to access material in Skillsoft.

Required Reading

IT Governance Plan

ITIL® 4 Foundation: Introduction. Available in the Trident Online Library in Skillsoft.

Modern Data Management: Data Governance. Available in the Trident Online Library in Skillsoft.

ITIL

TestPrep ITIL 4 Foundation. Available in the Trident Online Library in Skillsoft.

Go to Library Access in Additional Library Resources, select Skillsoft Books. In the search box enter TestPrep ITIL 4 Foundation, select the Courses tab, then select TestPrep ITIL 4 Foundation.

Securing the Enterprise

Securing Against Threats, Securing for Enterprise, and Jailbreaking Devices. Available in the Trident Online Library in Skillsoft.

Business Continuity and Disaster Recovery

CISSP 2021: Business Continuity Planning. Available in the Trident Online Library in Skillsoft.

Backup & Recovery: Business Continuity & Disaster Recovery. Available in the Trident Online Library in Skillsoft.

Data Governance

Modern Data Management: Data Quality Management. Available in the Trident Online Library in Skillsoft.

Data Access & Governance Policies: Data Classification, Encryption, and Monitoring. Available in the Trident Online Library in Skillsoft.

Cybersecurity

Mitigating Security Risks: Cyber Security Risks. Available in the Trident Online Library in Skillsoft.

An Executive’s Guide to Security: Understanding Security Threats. Available in the Trident Online Library in Skillsoft.

Mitigating Security Risks: Maintaining a Secure Workplace. Available in the Trident Online Library in Skillsoft.

Optional Reading

Mitre. (n.d.). IT governance . https://www.mitre.org/publications/systems-engineering-guide/enterprise-engineering/enterprise-planning-and-management/it-governance

Chapters 1-12, in:

Axelos. (2020). ITIL 4: Digital and IT Strategy. TSO. Available in the Trident Online Library (Skillsoft Books).

Chapters 1-10, in:

Smallwood, R. F. (2020). Information governance: Concepts, strategies and best practices. Wiley & Sons. Available in the Trident Online Library (Skillsoft Books).

The post Case 2 Module 2 – Case Architecting the IT Governance Plan appeared first on Homework Free Org.

Workplace Surveillance and Employee Monitoring: Ethical, Legal, and Psychological Dimensions in the Digital Age
________________________________________
I. Introduction (1 page)
• Contextualization: Discuss the rise of digital surveillance in the workplace, especially post-COVID-19, highlighting the shift towards remote work and the increasing reliance on monitoring technologies.
• Thesis Statement: Present the central argument that while workplace surveillance can enhance productivity and security, it poses significant ethical, legal, and psychological challenges that necessitate a balanced approach.
• Scope: Outline the structure of the paper, indicating the key areas of focus.
________________________________________
II. Historical and Theoretical Foundations (1 page)
• Evolution of Workplace Surveillance: Trace the development from traditional supervisory methods to modern digital monitoring tools.
• Theoretical Frameworks: Introduce Michel Foucault’s concept of the Panopticon and its relevance to contemporary surveillance practices.
________________________________________
III. Contemporary Surveillance Technologies (1.5 pages)
• Digital Monitoring Tools: Examine current technologies such as keystroke logging, screen capturing, GPS tracking, and AI-driven analytics.
• Algorithmic Management: Discuss how algorithms are used to manage and evaluate employee performance, referencing the concept of algorithmic management.
• Passive Sensing: Explore the use of passive sensing technologies and their implications for employee privacy.WikipediaarXiv
________________________________________
IV. Legal and Regulatory Landscape (1.5 pages)
• United States: Analyze the legal framework governing employee monitoring, including the Electronic Communications Privacy Act (ECPA).
• European Union: Discuss the General Data Protection Regulation (GDPR) and its impact on workplace surveillance.
• Case Law: Examine significant legal cases such as B?rbulescu v. Romania and their implications for employee privacy rights.WIRED+1Wikipedia+1Wikipedia
________________________________________
V. Ethical Considerations (1 page)
• Privacy vs. Productivity: Debate the ethical tension between an employer’s right to monitor and an employee’s right to privacy.
• Informed Consent: Discuss the challenges in obtaining genuine consent for monitoring, especially in hierarchical workplace structures.
• Transparency and Trust: Explore how surveillance practices affect trust within organizations.
________________________________________
VI. Psychological and Social Impacts (1.5 pages)
• Employee Well-being: Analyze studies linking surveillance to increased stress, anxiety, and decreased job satisfaction.
• Workplace Dynamics: Examine how monitoring affects interpersonal relationships and workplace culture.
• Resistance and Coping Mechanisms: Discuss how employees resist or adapt to surveillance measures.American Psychological Association+2SAGE Journals+2WIRED+2arXiv
________________________________________
VII. Employee Perspectives and Resistance (1 page)
• Perceptions of Surveillance: Present findings on how employees perceive monitoring practices.
• Forms of Resistance: Detail the various ways employees push back against surveillance, including the use of technology to circumvent monitoring.Oxford Academic+1pearl.umd.edu+1Stanford Social Innovation Review+3Equitable Growth+3arXiv+3
________________________________________
VIII. Policy Recommendations and Best Practices (1 page)
• Developing Balanced Policies: Propose guidelines for implementing surveillance that respect employee rights.
• Stakeholder Engagement: Emphasize the importance of involving employees in the development of monitoring policies.
• Regular Audits and Reviews: Recommend periodic assessments of surveillance practices to ensure ethical compliance.
________________________________________
IX. Conclusion (0.5 pages)
• Summary of Findings: Recap the key points discussed in the paper.
• Final Thoughts: Reflect on the future of workplace surveillance and the need for ongoing dialogue between employers, employees, and policymakers.
________________________________________
X. References (1 page)
• Include all scholarly articles, legal cases, and theoretical works cited throughout the paper.
________________________________________
Note: Ensure that each section is supported by relevant academic sources, legal documents, and empirical studies to provide a comprehensive and well-substantiated analysis.

The post Week 7: Workplace Surveillance and Employee Monitoring appeared first on Homework Free Org.

Check for spelling and grammatical errors.
A paragraph should consist of 4-5 well written sentences.

The post Researching Unique WLAN Applications appeared first on Homework Free Org.

1. Title Slide (Name of your Information System, your name, course name, and your professor’s name)

2. Purpose of the Information System (a brief refresher to help orient the viewer who may or may not have viewed your first presentation)

3. Networking Components of Your Information System

4. Communications Components of Your Information System

5. Security Components of Your Information System

6. Impact of the Information System on the Organization and/or Users of the System

7. Competitive Analysis of the Information System

8. Three Original Recommendations for Improving the Information System (At least 1 recommendation must be for improving something in the user interface and you must include at least one screenshot of the user interface, showing how it currently looks. Be sure to explain specifically what you would change on the user interface and how that would improve it). [This should be at least 3 slides – one per recommendation].

9. References (list your references in APA format)

Note 1: You may reuse what you posted in any of the weekly discussions if appropriate for some of the above slides.

3. Include Speaker Notes for each slide. Notes should expand on the content of the slide to explain the key points

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ICT50118/ICT60115

Course name

Diploma/Advanced Diploma of IT

Unit code

ICTICT608

Unit name

Interact with a client on a business level

Assessment Title

Assessment 2 Report

Assessment Submission Method

? By hand to trainer/Trainer

? By email to trainer/Trainer

? Online submission via Learning Management System (LMS)

? By Australia Post to RTO

? Any other method _________________________________________________

(Please mention here)

Student Declaration

I certify that the work submitted for this assessment pack is my own. I have clearly referenced any sources used in my submission. I understand that a false declaration is a form of malpractice;

I have kept a copy of this assessment pack and all relevant notes, attachments, and reference material that I used in the production of the assessment pack;

For the purposes of assessment, I give the trainer/Trainer of this assessment the permission to:

Reproduce this assessment and provide a copy to another member of staff; and

Take steps to authenticate the assessment, including communicating a copy of this assessment to a checking service (which may retain a copy of the assessment on its database for future plagiarism checking).

Student signature: ____________________________ Date: ____/_____/______________

Your firm, ICT Outsourced Solutions Provider (ICTISP), provides outsourced ICT support and helpdesk services to all SMEs across Australia. Your services were recently acquired by AIBT.

In this assessment task, you are required to prepare a report for AIBT Management with regards to a Helpdesk Solution required to provide ICT Support in all its campuses nationwide (Sydney, Brisbane and Hobart).

In your report, you need to discuss the general features and capabilities of the ICT solution, including the creation of a service level agreement (SLA) between your firm and AIBT (you can download a sample SLA from www.giva.com.au/wp/sample-it-help-desk-service-level-agreement-sla.cfm).

Here are sample videos that can help you start:

www.youtube.com/watch?v=M7w3bjSbMrg

www.youtube.com/watch?v=Rcnn-VJRBwc

www.youtube.com/watch?v=-o1fjAomv3o

You may want to look for helpdesk solutions here:

http://au.pcmag.com/software/36293/guide/the-best-helpdesk-software-of-2017

In general, a report should have the following structure:

A title page

Table of contents

Executive summary

Introduction

Body

Conclusion

Recommendation

Appendices

This is an INDIVIDUAL task.

The deliverables for this assessment task are the following:

ICT Solutions report (hardware and software), and

SLA between ICTISP and AIBT (you can download a sample SLA from www.giva.com.au/wp/sample-it-help-desk-service-level-agreement-sla.cfm).

These documents must be uploaded in Moodle using the appropriate submission link on (or before) the due date ( NOTE: If submitting more than one document, it is best to zip it).

Answer-

Implementing an Effective Helpdesk Solution for AIBT Nationwide Campuses

Prepared for: AIBT Management

Prepared by: ICTISP

6th April 2024

Table of contents

Title page ..1

Table of contents…2

Executive summary..3

Introduction..4

Features….5

Capabilities..7

Conclusion..9

Recommendation…10

Appendices11

Executive Summary

The present report outlines the requirements and recommendations for the implementation of an effective Help desk solutions for the Australian Institute of Business and Technology (AIBT) across its nationwide campuses. The Australian Institute of Business and Technology (AIBT) has campuses in Sydney, Brisbane, and Hobart and, as a result, requires a robust system to satisfy the diverse needs of its staff and students.

The essential features and capabilities of the proposed Helpdesk Solution will be outlined. These include such issues to do with multi-channel support, ticketing systems, remote assistance, knowledge base, asset management, and reporting tools among others. The features are essential to streamline the reporting of ICT-related issues that occur and are subsequently reported in real-time reducing the potential downtime in the campuses and increasing their overall operational efficiency.

Introduction

The Australian Institute of Business and Technology (AIBT) is a nationwide institution serving a diverse group of learners and staff. Conscious of the increased reliance on Information and Communication Technology (ICT) in academic and administrative functionalities, this calls for a system in place to address any ICT-related issues that come in the way of the system users. To address such issues efficiently and promptly, Help Desk solutions come on board. This proposed solution hub will serve as a centralized command centre to serve the staff and students in all of the AIBT campuses of Sydney, Brisbane, and Hobart. As such, it will provide them with real-time help on ICT-related issues in all their departments and campuses.

The report will expound on the general features and capabilities of the proposed ICT solution, pinpointing the key functionalities such as multi-channel support, ticketing system, remote assistance, knowledge base, asset management, and reporting tools. These features are essential for streamlining the process of issue resolution and optimizing resource utilization within the ICT support framework.

General Features and Capabilities of the ICT Solution

Features

The proposed ICT solution for AIBT campuses nationwide has diverse features and capabilities. These are all designed for a prompt and effective reporting process and handling of ICT-related issues while optimizing operational efficiency. Below are the key features and capabilities:

Multi-channel Support: The ICT solution will provide support by application of a range of communication channels. These include phone, email, chat, and a self-service portal. These are a diverse range of reporting mechanisms that ensure that the staff and students can report issues using their preferred method, enhancing accessibility and convenience.

Ticketing System: To ensure the centralized ticketing system is fair for all and that it serves staff and students according to the time reported, it will be implemented so that it can log, track, and manage support requests efficiently. For every issue reported, a unique ticket will be assigned to whoever has reported the issue which allows for a systemic handling and monitoring of the resolution process to the issue reported.

Remote Assistance: Several remote assistance capabilities will be incorporated into the ICT solution so that support staff can be able to not only troubleshoot but also resolve issues in real-time through remote ways. By allowing for quick resolution of problems, downtime is highly reduced and, as such, reduces the need for in-person intervention on the system. Knowledge Base: In a bid to provide resources necessary for the quick resolution of common issues that may come in the course of the intervention, a comprehensive knowledge guide will be established. It will contain FAQs, troubleshooting guides, and solutions to common problems. This resource allows the users to resolve minor issues and reduces long waiting times, reducing overreliance on support staff and increasing efficiency.

Asset Management: One of the unique and significant features of the ICT solution is the asset management capability, where it will allow tracking and management of hardware and software inventory in all of the AIBT campuses. This provides for proper and efficient utilization of the organizations resources.

Reporting and Analytics: The solution employs Robust reporting tools and analytics. These allow for tracking of insights, trends, and resource utilization, as well as identifying areas that need improvement. As a result, there will be data-informed decision-making as well as improvement over time in the ICT support services.

User Notifications: There will be timely notifications to users with concerns about the status of their reported issues. Any potential delays or time till the issue is resolved will be updated for the user, allowing transparency so that they keep informed throughout the process.

Monthly Reports: To keep the management of AIBT up to date with the support activities, there will be monthly reports generated showing the total number of tickets handled, resolution times, and average resolution time, among other statistics. These will help in the monitoring of the service performance as well as the identification of potential areas for improvement.

The capabilities

1. Scalability: The ICT solution can accommodate the growing and diverse needs of the AIBT campuses, both for staff and learners. It can handle increasing user requests without compromising on quality and performance

2. Customization: There are options for customization to tailor the helpdesk solutions to the AIBT requirements. This allows for the adaptation of workflows, ticket categories as well as metrics reporting to align them with the needs of the organization

3.Integration: The helpdesk solution can easily be integrated into the existing system. This allows for a higher level of interoperability with the existing ICT infrastructure of AIBT.

4. Security: The ICT solution has a higher level of security and safe quad of sensitive data and ensures compliance with the existing data control and privacy regulation protocols. There is a robust authentication mechanism in place, data encryption and regular security audits.

5. Automation: To deal with repetitive tasks and workflows, automation capability has been fixed to reduce the need for manual support response and shorten response time.

6. User Experience: The user experience is one of the priorities for this solution in that there is an intuitive interface, easy navigation, and responsive support services. As a result, staff and students will be able to access support resources in a quick and efficient manner leading to higher satisfaction levels.

7. Training and Support: Training and support allow users to benefit the most from the ICT solution. This will help in faster issue resolution and even offer the users the capability for self-service support.

8. Continuous Improvement: Using the insights and the feedback from users, it is important to monitor metrics and implement enhancements based on the evolving needs and emerging technologies. The same allows for ICT support services that are responsive and adaptive to changing requirements.

Conclusion

In conclusion, implementing the Help Desk solutions for all the nationwide campuses of AIBT will allow for a seamless ICT support services across the areas of Sydney, Brisbane, and Hobart campuses. The ICT solution has comprehensive features and capabilities that will help in solving a diverse base of problems reported by the staff and students. These features, which include multi-channel support, ticketing system, remote assistance, knowledge base, asset management, and reporting tools, offer efficient management of ICT-related issues and offer support to learners and students but also allow them to resolve some of the issues on their own as a result offering support in real-time reducing downtime as well as overreliance on manual interventions. In overall, the Help Desk solution is essential in enhancing of operational efficiency, minimizing downtime and operation disruptions as well as improvement of the Satisfaction levels of the user at AIBT. Adopting the solution will allow for the optimization of resource utilization, strengthening the ICT infrastructure, and meeting the academic and administrative needs of the users.

Recommendations

Conscious of the analysis in this report, AIBT management should adopt the following. First, it should implement ICT solutions to boost operational efficiency and improve ICT support across all its campuses. They should carry out training and education initiatives so that their staff and learners can utilize the features of the ICT related issues effectively. In particular, it should be able to independently solve the minor issues independently. In addition, there is a need for regular monitoring and evaluation to identify areas for improvement. As a result, the insights gained should guide continuous improvements. Further, adequate resources must and should be allocated to technology infrastructure to support the implementation of the ICT solution. AIBT should also collaborate with ICT service providers maintaining open communication and collaboration.

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Select two of the network QoS metrics, define them, explain how they are measured, and propose how they could be improved.

Respond to post with 100-250 words

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The post Lab 3/4 – Windows Server Lockdown appeared first on Homework Free Org.

Addressing Table
Device

Interface

IPv6 Address

Prefix Length

Default Gateway

R1

G0/0/0

2001:db8:acad:a::1

64

N/A

R1

G0/0/1

2001:db8:acad:1::1

64

N/A

S1

VLAN 1

2001:db8:acad:1::b

64

N/A

PC-A

NIC

2001:db8:acad:1::3

64

fe80::1

PC-B

NIC

2001:db8:acad:a::3

64

fe80::1

Objectives
Part 1: Set Up Topology and Configure Basic Router and Switch Settings

Part 2: Configure IPv6 Addresses Manually

Part 3: Verify End-to-End Connectivity

Background / Scenario
In this lab, you will configure hosts and device interfaces with IPv6 addresses. You will issue show commands to view IPv6 unicast addresses. You will also verify end-to-end connectivity using ping and traceroute commands.

Note: The routers used with CCNA hands-on labs are Cisco 4221 with Cisco IOS XE Release 16.9.4 (universalk9 image). The switches used in the labs are Cisco Catalyst 2960s with Cisco IOS Release 15.2(2) (lanbasek9 image). Other routers, switches, and Cisco IOS versions can be used. Depending on the model and Cisco IOS version, the commands available and the output produced might vary from what is shown in the labs. Refer to the Router Interface Summary Table at the end of the lab for the correct interface identifiers.

Note: Make sure that the routers and switches have been erased and have no startup configurations. If you are unsure, contact your instructor.

Note: The default 2960 Switch Database Manager (SDM) template does not support IPv6. It may be necessary to issue the command sdm prefer dual-ipv4-and-ipv6 default to enable IPv6 addressing before applying an IPv6 address to the VLAN 1 SVI.

Note: The default bias template used by the Switch Database Manager (SDM) does not provide IPv6 address capabilities. Verify that SDM is using either the dual-ipv4-and-ipv6 template or the lanbase-routing template. The new template will be used after reboot.

S1# show sdm prefer

Follow these steps to assign the dual-ipv4-and-ipv6 template as the default SDM template:

S1# configure terminal

S1(config)# sdm prefer dual-ipv4-and-ipv6 default

S1(config)# end

S1# reload

Required Resources
1 Router (Cisco 4221 with Cisco IOS XE Release 16.9.4 universal image or comparable)

1 Switch (Cisco 2960 with Cisco IOS Release 15.2(2) lanbasek9 image or comparable)

2 PCs (Windows with terminal emulation program, such as Tera Term)

Console cables to configure the Cisco IOS devices via the console ports

Ethernet cables as shown in the topology

Note: The Gigabit Ethernet interfaces on Cisco 4221 routers are autosensing and an Ethernet straight-through cable may be used between the router and PC-B. If using another model Cisco router, it may be necessary to use an Ethernet crossover cable.

Instructions
Cable the Network and Configure Basic Router and Switch Settings
After cabling the network, initializing and reloading the router and switch, complete the following:

Configure the router.
Assign the hostname and configure basic device settings.

Configure the switch.
Assign the hostname and configure basic device settings.

Configure IPv6 Addresses Manually
Assign the IPv6 addresses to Ethernet interfaces on R1.
Assign the IPv6 global unicast addresses, listed in the Addressing Table, to both Ethernet interfaces on R1.

Open configuration window

Verify that the correct IPv6 unicast address is assigned to each interface.

Note: The link-local address (fe80::) displayed is based on EUI-64 addressing, which automatically uses the interface Media Access Control (MAC) address to create a 128-bit IPv6 link-local address.

To get the link-local address to match the global unicast address on the interface, manually enter the link-local addresses on each of the Ethernet interfaces on R1.

Note: Each router interface belongs to a separate network. Packets with a link-local address never leave the local network; therefore, you can use the same link-local address on both interfaces.

Use a command of your choice to verify that the link-local address has been changed to fe80::1.

Close a configuration window

Question:
Which two multicast groups have been assigned to interface G0/0/0?

Type your answers here.

Enable IPv6 routing on R1.
On a PC-B command prompt, enter the ipconfig command to examine IPv6 address information assigned to the PC interface.

Question:
Has an IPv6 unicast address been assigned to the network interface card (NIC) on PC-B?

Type your answers here.

Enable IPv6 routing on R1 using the IPv6 unicast-routing command.

Open configuration window

Use a command to verify the new multicast group are assigned to interface G0/0/0. Notice that the all-router multicast group (FF02::2) now appears for interface G0/0/0.

Note: This will allow the PCs to obtain their IP address and default gateway information automatically using Stateless Address Autoconfiguration (SLAAC).

Now that R1 is part of the all-router multicast group ff02::2, re-issue the ipconfig command on PC-B and examine the IPv6 address information.

Question:
Why did PC-B receive the Global Routing Prefix and Subnet ID that you configured on R1?

Type your answers here.

Assign IPv6 addresses to the management interface (SVI) on S1.
Assign the IPv6 address for S1. Also assign a link-local address for this interface.

Use a command of your choice to verify that the IPv6 addresses are properly assigned to the management interface.

Close a configuration window

Assign static IPv6 addresses to the PCs.
Open the Ethernet Properties window on for each PC and assign IPv6 addressing.

Verify both PCs have the correct IPv6 address information. Each PC should have two Global IPv6 addresses: one static and one SLACC

Verify End-to-End Connectivity
From PC-A, ping fe80::1. This is the link-local address assigned to G0/0/1 on R1.

Ping the S1 management interface from PC-A.

Use the tracert command on PC-A to verify that you have end-to-end connectivity to PC-B.

From PC-B, ping PC-A.

From PC-B, ping the link-local address for G0/0/0 on R1.

Note: If end-to-end connectivity is not established, troubleshoot your IPv6 address assignments to verify that you entered the addresses correctly on all devices.

Reflection Questions
Why can the same link-local address, fe80::1, be assigned to both Ethernet interfaces on R1?

Type your answers here.

What is the Subnet ID of the IPv6 unicast address 2001:db8:acad::aaaa:1234/64?

Type your answers here.

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